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The 0204 number is part of the London area code, introduced to accommodate the increasing demand for new phone numbers.
Issued by Ofcom in 2020, this prefix ensures businesses and individuals in London continue to have access to landline-style numbers.
While 0204 numbers function the same as other London-based numbers, there are questions about their cost, legitimacy, and purpose.
Are they free to call? Do they belong to businesses or individuals? Can they be used for scams?
This guide will provide detailed insights into 0204 numbers, including their costs, benefits, and how they compare to other 020 prefixes.
What Are 0204 Numbers?
0204 numbers are part of London’s official telephone numbering system, introduced by Ofcom to meet the growing demand for new landline numbers.
London’s original area codes, 0207 and 0208, became heavily allocated, prompting the addition of 0203 numbers in 2005. By 2020, another expansion was necessary, leading to the introduction of 0204 numbers.
Unlike non-geographic numbers such as 0800 or 0845, 0204 numbers are tied specifically to London. They are commonly used by businesses, organizations, and individuals within the capital.
Many companies also choose 0204 numbers to establish a professional presence in London, even if they operate elsewhere in the UK.
These numbers function just like other London area codes and are charged at standard UK landline rates. They can be dialed from within the UK and internationally, just like 0203, 0207, and 0208 numbers.
Where Do 0204 Numbers Come From?
0204 numbers were introduced by Ofcom, the UK’s telecommunications regulator, to address the increasing demand for London-based landline numbers.
Historically, London has used the 020 area code, with 0207 and 0208 being the most common. However, due to rapid population growth and business expansion, these numbers began running out.
To manage this demand, 0203 numbers were introduced in 2005. Despite this addition, the supply of London landline numbers remained limited, leading Ofcom to allocate 0204 numbers in 2020.
These numbers function exactly like previous 020 codes, maintaining London’s geographical identity in telecommunications.
The introduction of 0204 numbers ensures that businesses and residents in London have continued access to local landline numbers.
This allows companies, professionals, and households to maintain a London-based contact number without relying on non-geographic or mobile alternatives. 0204 is expected to remain in use for many years, supporting London’s expanding telecom infrastructure.
Are 0204 Numbers Free to Call in the UK?
Calls to 0204 numbers are not free unless they are included in a phone plan’s inclusive minutes. These numbers are part of London’s geographic landline system, meaning they are charged at standard UK landline rates.
The cost of calling an 0204 number depends on the type of phone used:
- Mobile Phones: Most UK mobile networks include 0204 numbers in their call bundles, but if not, charges may apply per minute.
- Landlines: Calls to 0204 numbers are typically charged at standard local or national rates, depending on the provider.
- International Calls: Calling an 0204 number from outside the UK will incur international dialing charges, varying by country and provider.
To avoid unexpected costs, check with your service provider to see if 0204 numbers are covered in your plan’s inclusive minutes or bundled call packages.
How Much Will 0204 Numbers Cost?
The cost of calling an 0204 number varies based on your network provider and the type of call you are making.
These numbers are part of London’s geographic landline system, meaning they are charged at standard UK landline rates unless included in a call plan. Below is an estimate of typical charges:
Estimated Cost of Calling 0204 Numbers
| Call Type | Estimated Cost |
| From a UK landline | 10p–20p per minute |
| From a UK mobile | 30p–55p per minute (outside of plans) |
| From abroad | Varies by country and network |
| EE Pay Monthly Customers | 89p per call |
| EE Voice Call | 83p per minute |
If your mobile or landline plan includes unlimited UK minutes, calls to 0204 numbers will be free within your allowance.
However, pay-as-you-go users or those exceeding their monthly limits will be charged per minute.
To avoid unexpected charges, check with your network provider for exact pricing details before making a call.
Do 0204 Numbers Belong to Businesses or Individuals?
0204 numbers are available to both businesses and individuals. However, they are more commonly used by companies and organisations looking to establish a London presence.
Who Uses 0204 Numbers?
Businesses
- Many companies use 0204 numbers for customer service, sales, and marketing operations.
- These numbers help establish a strong presence in London.
Startups and freelancers
- Entrepreneurs and self-employed professionals use 0204 numbers to create a professional London identity.
- This enhances credibility and trust with clients.
Individuals
- Some people use 0204 numbers as a second landline, especially if they have moved to London.
- It also helps keep personal and professional calls separate.
Call centres and virtual offices
- Many remote businesses and service providers use 0204 numbers to manage calls efficiently.
- These numbers support seamless communication with clients.
- Since 0204 numbers are not tied to a physical landline, they are often redirected to mobile phones or VoIP systems, making them a flexible option for modern communication.
Are 0204 Numbers Used for Scams?
There have been concerns about 0204 numbers being used for scams, but it is important to clarify that these numbers are legitimate and assigned by Ofcom to meet London’s growing demand for phone numbers.
However, like other UK area codes, scammers sometimes use 0204 numbers to make fraudulent calls, often pretending to be from banks, government agencies, or major service providers.
Scam reports on platforms like Who-Called UK and EE Community Forum suggest that some fraudsters use spoofed 0204 numbers to trick people into believing they are receiving a call from a trusted organisation.
Common scams include fake tech support, banking fraud, and impersonation of government agencies.
If you receive an unsolicited call from a 0204 number, especially one asking for personal information or payment details, always be cautious.
You can check the number using reverse lookup websites or report it to Action Fraud UK. Most legitimate businesses using 0204 numbers will never ask for sensitive information over the phone.
How Can You Get a 0204 Number for Your Business?
If you are a business owner looking to establish a London presence, obtaining a 0204 number is a great option.
These numbers help companies build trust and credibility, especially when dealing with customers in the UK capital. How to Get a 0204 Number:
Through a Telecom Provider
- UK providers like BT, Virgin Media, and Sky offer 0204 numbers as part of their business packages.
Using a Virtual Number Service
- Companies like Tamar Telecommunications and 08UK provide 0204 virtual numbers, which allow businesses to use a London number without a physical office.
Call Forwarding Services
- Some providers offer call forwarding, redirecting 0204 calls to your mobile or another landline.
VoIP Services
- Businesses using VoIP phone systems can get a 0204 number with advanced features like call recording and auto-attendants.
Many 0204 business number providers offer additional features such as custom voicemail, call analytics, and integration with CRM software.
The cost of a 0204 number varies depending on the provider and features included.
How Do 0204 Numbers Compare to 0203, 0207, and 0208?
0204 numbers are part of the 020 London area code, but they are newer compared to the 0203, 0207, and 0208 numbers. Key Differences Between London Numbers:
0207 and 0208
- These numbers were traditionally assigned to central London (0207) and outer London (0208) areas.
- While both are still widely used, they no longer indicate specific locations due to number portability.
0203
- Introduced in 2005, 0203 numbers were added to meet the growing demand for London-based landlines.
- They are now widely used by businesses and individuals across the city.
0204
- Launched by Ofcom in 2020, 0204 is the newest batch of London numbers.
- It is mainly used by businesses and new London residents needing a local landline.
- While older prefixes like 0207 and 0208 are often perceived as more “established,” there is no functional difference between these numbers.
- 0204 numbers are just as legitimate and are becoming more common as more London-based numbers are needed.
How to Identify a Caller from a 0204 Number?
Receiving a call from a 0204 number and not recognising it can be concerning, especially with reports of spam and scam calls. Fortunately, there are several ways to identify unknown 0204 callers.
Ways to Identify a 0204 Caller:
- Use a Reverse Phone Lookup Website: Websites like Who-Called UK and Truecaller can help check if the number has been reported as spam.
- Google the Number: Sometimes, businesses list their 0204 numbers on websites or directories, making it easy to verify legitimacy.
- Check Business Registrations: If a company is calling you from a 0204 number, their details should be available on their official website.
- Call Back with Caution: If the caller left a voicemail or message, call back only if the number is linked to a trusted organisation.
If you suspect the call was a scam, report it to Action Fraud UK or your mobile provider.
What Are the Benefits of Using a 0204 Number?
0204 numbers provide numerous advantages for both businesses and individuals. They help create a strong London presence while offering flexibility in communication.
Professional Image
- Businesses using 0204 numbers appear more trustworthy and credible, especially to London-based customers.
- A local London number helps establish a strong and professional presence.
Cost-Effective
- Unlike premium-rate numbers, 0204 numbers are charged at standard landline rates, making them more affordable for callers.
- This ensures that customers are not deterred by high call costs.
Portability
- A 0204 virtual number allows users to receive calls on their mobile or VoIP system from anywhere.
- This flexibility is ideal for remote businesses and professionals on the go.
Scalability
- Businesses can add multiple 0204 lines as they expand, ensuring better management of customer service operations.
- This allows companies to handle more calls without disruptions.
Spam Protection
- Some providers offer spam filtering on 0204 numbers, reducing the number of unwanted calls.
- This helps businesses maintain efficient and secure communication.
- 0204 numbers are particularly useful for startups, freelancers, and remote businesses looking for a London phone number without a physical office.
What Is the Future of 0204 Numbers?
With London’s population and business sector growing, the demand for new phone numbers is expected to continue rising.
Ofcom introduced 0204 numbers in 2020, but as these are used up, more prefixes may be needed in the future.
Key Trends for 0204 Numbers:
- Increased Adoption: More businesses are using 0204 numbers for professional communication.
- Virtual and VoIP Growth: Many companies prefer cloud-based phone solutions, making 0204 numbers even more popular.
- Potential for More London Codes: If demand remains high, Ofcom may introduce additional 020 prefixes.
Overall, 0204 numbers are set to become a standard part of London’s telecommunications landscape, making them a valuable asset for businesses and individuals alike.
Conclusion
0204 numbers are an essential part of London’s growing phone network, introduced by Ofcom to keep up with increasing demand.
Whether you are receiving calls, making calls, or setting up a business, it is important to understand their cost, legitimacy, and benefits.
Despite some scam concerns, 0204 numbers are legitimate and widely used by businesses and individuals.
They offer a professional London identity, affordable call rates, and flexibility, making them a valuable asset for communication.
If you are considering getting a 0204 number, you can obtain one through telecom providers or virtual number services.
As demand for London numbers continues to grow, 0204 numbers will remain a crucial part of the UK’s telecommunications industry.
FAQs About 0204 Numbers
Can I request a specific 0204 number for my business?
Yes, many telecom providers offer the option to choose a specific 0204 number based on availability, usually for an additional fee.
Are 0204 numbers included in unlimited call plans?
Yes, most UK landline and mobile providers include 0204 numbers in unlimited call plans, treating them as standard geographic numbers.
What should I do if I receive a scam call from a 0204 number?
Do not engage or share personal details, block the number, and report the incident to Action Fraud UK or your telecom provider.
Can I get a virtual 0204 number if I don’t live in London?
Yes, virtual phone providers allow businesses and individuals to obtain a 0204 number regardless of their physical location.
Will I be charged extra for calling a 0204 number from abroad?
Yes, calling a 0204 number from outside the UK incurs international call charges, which vary depending on your provider and location.
How can I tell if a 0204 number is real or fake?
Check the number on Who-Called UK, search online directories, or verify the caller’s identity through their official website or customer service.
Do large companies use 0204 numbers?
Yes, many businesses, including startups and established firms, use 0204 numbers to establish a professional London presence.
